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World Hail Network Hail Repair Forum

January 12, 2017 by WorldHailNetwork 2 Comments

I Love Dents | Business Help for PDR Techs

I Love Dents Mentoring MarketingI Love Dents ™ is dedicated to helping paintless dent repair technicians build better businesses. Whether you are just getting started or run a multi-million dollar PDR company, I ♥︎ Dents can help you reach new levels and make more money. Dave Streen and Gene Fetty have studied marketing and business all of their lives and are now sharing this knowledge with the PDR Community.

 

I Love Dents offers a menu of business and marketing services to choose from.

I Love Dents Dave StreenDave Streen has several degrees from the University of Kansas were he graduated from the Business School. He has worked as an efficiency expert for many of the top car wash chains in America and has owned and operated many successful businesses revolved around the Automotive Dent Repair Industry. His expertise is hail damage repair (AutoHail.com) but he owns or has owned several retail locations, a body shop, ran routes and just about every dynamic of “Pushing Dents”. His passion for the Dent Repair Industry has led to the opening his PDR Tool Company (EdgyTools.com) and now, I Love Dents™ with his friend and Industry Expert, Gene Fetty. Dave’s network includes a great many marketing giants such as Joe Polish and Ben Hunt.

 

I Love Dents Gene FettyGene Fetty is know from the PDR Marketing Minute Podcast and is the creator of ThePDRVideocourse. Gene’s desire to help the PDR Industry and the people in it is just as strong as Dave’s! Gene was the President of PDR Nation at a critical time for the organization and did a stellar job! Gene runs DentRepairNow which is one of Pennsylvania’s most successful PDR Companies servicing Dealerships, Body Shops and many fleet accounts as well as the General Public. Gene works with Dean Jackson on a personal level to bring his marketing game to levels unheard of before in the PDR Industry.

i love dents

Dave and Gene have developed a team of experts and a system for working seamlessly with them all to get things done quickly and affordably while yielding results that would easily cost 10 to 100 times as much as they are able to offer it.

If you want your phone to ring and make more money when it does, you need to hop over to the I Love Dents Website right now!

Filed Under: Automotive Hail Industry, Body Shops, Insurance Adjusters, Paintless Dent Removal Companies Tagged With: I Love Dents

April 16, 2016 by WorldHailNetwork 2 Comments

Wylie hail storm repair | Jons Paint and Body

Wylie Texas Hail Damage Repair Automotive

Jon has been repairing dented vehicles in Wylie Texas for 20 years. Stop in for an estimate on your vehicle’s hail damage. The recent Wylie hail storm has been the worst in recorded history. If you have been victim of this type of damage, please call to set up an appointment as soon as possible. Overwhelming demand is causing appointment delays.

972-429-1174

Wylie hail storm has made national news.Wylie hail storm directions

Homes, Roofs, Windows and cars have been destroyed. Everyone is working hard to help everyone in the community to get restored back to normal as quickly as possible. Please do not rush into repairs before doing your research though. This chaos can lead to many scams.

For automotive dent removal please stop in for a free estimate. Please bring your insurance paperwork with you if you have it already and make sure your vehicle is clean so that we can accurately evaluate the damage.

 

Thank you. We look forward to serving you!

Filed Under: Automotive Hail Industry, Body Shops Tagged With: hail repair, wylie hail storm, wylie tx

August 31, 2015 by WorldHailNetwork Leave a Comment

PDR Standards and Operations

PDR Standards includes an in-depth look at some of the operations required to perform PDR. Vehicles are always changing and therefore so are the procedures used to repair them.

PDR Standards by Body Panel:

PDR Standards HoodHood:
R&I Hood Assembly – This is required if more than 15 dents or even for 1 dent based on location and severity – This procedure includes removing wires, windshield hoses and nozzles. This allows for 360 degree visibility for repairs.

Hood Insulator Pad – If the vehicle has one, it should always be included (please note that if technician chooses to work around the pad or glue pull, this charge should still be included as an obstruction allowance)

Bug Shields, Grills and other obstructions need to be removed or worked around.

 

Fender:PDR Standards Fender
Headlight Assembly – This is necessary for access to dents near the front of the fender – offers the front to back view of the dents and repairs

Fender Liner – This gives access to most of the fender but only from one point of view. Dents need to be cross-checked and worked from multiple angles for proper repairs.

Top fender trim – Many vehicle’s fenders are open from the top allowing for access but are blocked with trim and clips. These clips become brittle and often need to be replaced after removing.

Fenders can also be accessed through the front door opening but often have sound deadening material that need to be removed to do so.

 

Front Doors:

Side mirrors – Need to be removed if they block the view of the repair or if the lower belt molding needs to be removed or replaced.

Lower belt molding – There are safety braces that run along the top of the doors, removing the lower belt molding will allow access to these dents through the clip openings. (Note: If still no access, these dents will need to be removed by glue pulling. Both charges should be applicable as the technician will not know if the openings will allow access to the dents before trying.)

Window rubber seals, if the appliqué or top door frame are dented, sometimes there are factory holes that will allow access to these dented areas.

Interior Door Panel Trim: This will allow access to the entire door area to visually see bracing and other obstructions. This will also grant different views for cross checking.

Entire door assembly – This is required for severe damage either in quantity of dents or depth of damage.

Drainage holes – Sometimes it is necessary to work through the water drainage holes in the bottom of the doors for dents very low on the panel. This is an incredibly awkward position and very hard on the back, knees and other boy parts.

Laminated, insulated or double layered glass needs to be removed from the door to avoid shattering

Rear Doors:

Lower belt molding – There are safety braces that run along the top of the doors, removing the lower belt molding will allow access to these dents through the clip openings. (Note: If still no access, these dents will need to be removed by glue pulling. Both charges should be applicable as the technician will not know if the openings will allow access to the dents before trying.)

Window rubber seals, if the appliqué or top door frame are dented, sometimes there are factory holes that will allow access to these dented areas.

Interior Door Panel Trim: This will allow access to the entire door area to visually see bracing and other obstructions. This will also grant different views for cross checking.

Entire door assembly – This is required for severe damage either in quantity of dents or depth of damage.

Drainage holes – Sometimes it is necessary to work through the water drainage holes in the bottom of the doors for dents very low on the panel. This is an incredibly awkward position and very hard on the back, knees and other boy parts.

Wire Harness: This allows for different views to cross check or work the dents. This brings great risk of damaging the wires and takes time to ensure proper seal when putting rubber seal back in place.

Laminated, insulated or double layered glass needs to be removed from the door to avoid shattering

Quarter Panels:

Glue pulling is needed for many dents on quarter panels especially on the gas tank side.

Brake light assembly removal is a needed operation to grant access to the panel from the rear of the vehicle.

Some vehicles require removal of the bumper to access the bracket holding the brake light assembly.

Interior trim removal is necessary to gain proper access to remove the brake light and to allow access so the technician can view the obstructions and reach the dent rod with one hand for added control and leverage.

Gas Door plastic inserts can be removed to grant access to dents in the vicinity.

Gas Doors:

Almost always double paneled and are very flimsy and weak. These often need to be removed from the vehicle to be repaired or to allow access to areas of the quarter panel.

Bedsides:

Bedsides follow the rules for quarter panels and also include removing plastic bed caps to grant access down though the clip holes.

Bed Toppers and any other obstructions may also need to be removed to accomplish a proper repair.

Sail Panels:

This area is very difficult to repair as access is extremely limited to either working through the brake light of by removing the interior C-Panel trim. The leverage is awkward and tools can slip easily when working these restricted areas where the panel gets tight and opens up inside.

Rails:

Rails are almost completely sealed and double paneled on todays vehicles. This requires use of the glue pulling method which is very time-consuming and difficult. Rails also need to be repaired twice, Front to Back and again Back to Front to ensure a complete repair and avoid leaving wavy looking repairs. For this reason there is normally a 50% increase in repair time and price.

Deck Lid:

R&I Deck Assembly – This is required if more than 10 dents or even for 1 dent based on location and severity – This procedure includes removing wires, locks and other items needed. This allows for 360 degree visibility for repairs.

Deck Insulator Pad – If the vehicle has one, it should always be included (please note that if technician chooses to work around the pad or glue pull, this charge should still be included as an obstruction allowance)

Gate:

The gate assembly needs to be removed to grant access to the lower drainage holes as well as to put it on a flat stand or surface to avoid trying to work upside down.

The interior gate panel needs to be removed to grant access to the dents from the backside to repair the top of the panel.

Hatch:

3rd brake lights need to be R&I to grant access to dents in the top center.

The entire assembly needs to be removed to grant access though the rubber wiring harness covers to repair dents on the outer edges.

Glue pulling will almost always be necessary to complete repairs to the top of hatches as well and should be factored in.

Interior trim needs to be removed for access to dents on the lower portion of the hatch (Below the glass)

Note: Headliners will need to be lowered to remove the hatch assemble.

Power lift assist – This requires extra time and care when removing hatches with this feature.

Roof:

Glue pulling is typically needed on roof repairs

Headliners will need to be lowered and replaced to gain access to the dents.

This procedure requires A-B & C pillar interior trim removal to avoid damage to the headliner.

Extra Care must be taken when working around air bags

Often times windshields, quarter glass or rear windshields will need to be removed to allow visibility and reach for the technician to repair the roof properly or simply because they are damaged as well.

Brace glue may be weakened during repairs and should always be checked and re-adhered if this occurs.

Rear Hatch Glass or rear hatch assembly will need to be removed to gain visibility along roof ridges.

Luggage racks and other items which would obstruct visibility.

Sunroof assembly or try – If the vehicle has a sunroof this factor should be considered whether the operation is completed or not. Basically if the technicians choses to work around the assembly, this makes the repair much more difficult and about the same time is required as they would need to remove it.

Double panel – This is a factor when a panel is more than 50% obstructed. This is very common on deck lids, all rails, hoods an even some roofs. Please note that if the damage is all on the top door frame or right below the belt molding, this would be considered double paneled as the repair area is restricted even though most of the door may not be.

Oversized panel – This is a factor when a panel is very large for example, some truck hoods and roofs much larger than standard vehicles.

Oversized Vehicle – This is a factor when a vehicle is taller or higher than normal. Basically if a technician needs to work on a step or bench, this would apply. SUVs, Tucks and other large models fall under this category.

Non-Standard panels or parts – Many new vehicles are introducing new technology and with this comes new hurdles and challenges. These will be addressed by the technicians and arise.

Aluminum, High Strength Steel, UHSS, Boron composite and other new body materials – These require much more force and precision to complete repairs and take longer and typically offer limited access. Materials such as aluminum do not have memory like traditional steel where it wants to return to the original stamped shape. Special tool sets are required to work on many of these panels to avoid cross contamination of materials.

Other PDR Standards:

Corrosion Protection – Anytime the factory e-coat may be scratched or affected during PDR repairs, this needs to be reapplied to avoid corrosion issues. This also includes operations such as repainting any holes or areas under the hood or deck lid that may have been scratched or worn during repairs.

 

Battery disconnect and reset electronics time – This needs to be done when working on hybrid vehicles, removal of a door or hatch or when any other operation is performed that risks injury or damage to the electrical system.

Body Lines – Body lines and contour curves require extra time and effort to reshape properly

Deep or Pinched Damage – This increases the difficulty of the repair

Oversized Dents – Dents larger than a US Half Dollar in diameter

Double Oversized Dents – Dents larger than a US Silver Dollar in diameter often referred to as hen egg sized

Clear Bra, Pin Striping and other materials should be considered, basically anything that is blocking or preventing a quality PDR repair should be removed to allow for the best quality. This should be determined by the technician performing the repair as they are the expert.

Drill / No Drill Policy

Drilling has been a common practice since the origin of PDR. The term drilling describes the process of actually using a drill and drill bit to create an access hole to slide a PDR tool in, boring out an existing hole to accommodate a larger diameter tool, or using a hammer punch to create a hole.

Most insurance companies, body shops, rental car fleets and others have banned this practice completely and rightfully so. With today’s technology little changes in structure could alter crumple zones, airbag timing or other variables that may endanger the safety of drivers or passengers. Drilling could also lead to corrosion issues. Unfortunately, many dealerships, auction houses and PDR Technicians have not embraced the no-drill policies.

If you would like to add to our list of PDR Standards, or have questions or comments, please let us know below.

Filed Under: Automotive Hail Industry, Body Shops, Paintless Dent Removal Companies Tagged With: pdr standards

December 12, 2014 by WorldHailNetwork Leave a Comment

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Filed Under: Auto Glass Companies, Automotive Hail Industry, Body Shops, Home+Commercial Industry, Insurance Adjusters, Paintless Dent Removal Companies, Roofing, Uncategorized

August 11, 2013 by Dave Streen

German Light Tunnels Used at Volkswagen Plant

German Light Tunnels are being used at Volkswagen Plant to inspect the quality of Paintless Dent Repairs after the severe hail storm.

Light Tunnels
Photo Taken by Drew of Druz Tools

 

When lights are used, they magnify imperfections. A wall of lights such as these are some of the toughest inspections that a hail repaired vehicle can go through. Some of the cars get rejected and have to be reworked until they pass 100%. The photo to the left shows a Rail after repair.

German Light Tunnels have been copied and put into use all around the globe.

As with any inspection method, it is only as stringent as the eyes that are using it. A trained hail technician or adjuster will know how to move their head and catch the changes in reflection that others might miss.

Some technicians fear the dreaded light tunnels, while other enjoy them. They force the technicians to perform at the absolute highest level. Although the techs make less money since they must spend more time on each repair, the end result is that they get faster and better by meeting these rigorous standards. Word spreads fast and new techs and under-trained techs know that they need to stay home or work elsewhere when German light tunnels are involved.

Just because they are called German light tunnels does not mean that you will only see them in Germany. Pretty much every country that cares about highest quality paintless dent repairs have adopted some sort of light tunnel for final inspections. Some cat teams are actually using them for initial estimating and dent counting.

By: Dave Streen

Filed Under: Paintless Dent Removal Companies Tagged With: Inspections, Light Tunnels, Quality

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